If your goods are non-conforming or we have delivered incorrect goods, kindly register your claim here.

All articles are covered by The Danish Sale of Goods Law, giving customers 24 months to file a complaint on an item. As a customer, you can complain about defects or deficiencies that occur within 24 months after purchase. However, if defects, deficiencies or wearing are caused by negligent use, lack of maintenance or by regular wear and tear the right to a complaint is rejected. Especially styles with sewn-on parts such as sequins, beads, studs and buttons should be treated with care, which also includes knit and silk items, and it should be expected that parts can fall off upon usage. This information is displayed on the hangtag of the garment at the time of purchase and on the care label.

If you have any questions in this regard, please do not hesitate to contact us at [email protected]

[email protected]